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Shared Arrival Transfer: New Orleans Airport to Hotel or Cruise Port

Kenner, United States
Shared Arrival Transfer: New Orleans Airport to Hotel or Cruise Port

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Number of travelers
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Free cancellation
Up to 24 hours in advance. Learn more
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icon30 minutes  (Approx.)
Pickup offered
Paper ticket
iconOffered in: English


Upon arriving at the New Orleans airport, forget the stress of trying to find a taxi while lugging around your bags. Instead reserve a seat in this shared‐ride door‐to‐door transfer for a comfortable ride from the Louis Armstrong New Orleans International Airport (MSY) to your New Orleans hotel or cruise ship port. Service available daily from 3am‐2am. Quick, easy and cost‐efficient!
  • Shared, one-way, door-to-door transfer from Louis Armstrong New Orleans International Airport to your downtown hotel or cruise terminal
  • Easy, efficient and cost-effective way to start your New Orleans trip
  • Comfortable and hassle-free transportation
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Local taxes
One-way shared transfer
Excess luggage charges (where applicable)

Departure Point

Pickup Details

After retrieving luggage, passengers should proceed to the Go Airport Shuttle New Orleans Ticket Desk, located across from baggage claim areas 3, 6 and 12. If the ticket desk is closed, passengers should proceed to the boarding area outside baggage claim and present the voucher to the driver.


Louis Armstrong Intl Airport, 900 Airline Dr, Kenner, LA 70062

Departure Time

3:00 AM

Return Details

New Orleans, New Orleans, Louisiana
Whether the vibrant city of New Orleans is your vacation destination or the kick off point for a cruise, connect to your hotel or ship easily with a shared transfer from Louis Armstrong New Orleans International Airport (MSY).  

Reserve your space in advance, complete with your flight details and the name of your New Orleans hotel or cruise terminal. At time of booking, you’ll receive instant confirmation and a voucher to present to your driver at pickup. Upon arrival at New Orleans airport, a friendly driver will meet you curbside and provide luggage handling (gratuity is optional, but appreciated). Then sit back and enjoy ride into the city.

Service is not provided between ports and hotels.
  • Confirmation will be received at time of booking
  • Wheelchair accessible
  • The duration of transfers are approximate, the exact duration will depend on the time of day and traffic conditions
  • Each traveler is allowed a maximum of 1 suitcase and 1 carry-on bag. Oversized or excessive luggage (e.g. surfboards, golf clubs or bikes) may have certain restrictions, please inquire with the operator prior to travel to confirm if your excess luggage is acceptable
  • Children under 6 years travel free but must be included at time of booking. You must provide your own booster or child seats
  • Stroller accessible
  • Infant seats available
  • Most travelers can participate
  • This tour/activity will have a maximum of 10 travelers
  • OPERATED BY Go Airport Shuttle LLC
You can cancel up to 24 hours in advance of the experience for a full refund.
  • For a full refund, you must cancel at least 24 hours before the experience’s start time.
  • If you cancel less than 24 hours before the experience’s start time, the amount you paid will not be refunded.
  • Any changes made less than 24 hours before the experience’s start time will not be accepted.
  • Cut-off times are based on the experience’s local time.

Learn more about cancellations.


204 Reviews

Reviews by Viator travelers

Showing 1-10 of 204 reviews
I'll do this again
, Jan 2022
Travelogue by the driver, informative and he's obviously very proud of his city. His driving, little concerning
Nice and easy ride to the hotel
, Dec 2021
During the transport from the Airport and to the hotels in New Orleans our driver provided a variety of both interesting and informative narrative about the city. He was very polite, friendly and professional.
Terrible experience
, Nov 2021
It was so terrible the suttle was not in the airport to my hotel to pick up me. I had been waiting for long time. I called them and never answer, by the end contacted Viator and they told me that nobody will be there to pickup me. I called to Viator to booking So I’m waiting my refund
1 traveler found this review helpful
Curbside Service
, Dec 2019
We checked into the airport counter for the shuttle service about 6 PM (12/03/2019) . Our ticket directed us to area 3 for our pick up. We, and about 8 other customers , were waiting outside the airport entrance at area 3 for our shuttle. 20 minutes later, a shuttle employee "yelled" to the group to get in line in an area about 20' away. When we told her we had been waiting in the area 3 for 20 minutes, she said to disregard the signage and get in the line or "get a refund" if we weren't satisfied. She also said that she saw us at area 3 20 minutes ago. I asked why she didn't call us out 20 minutes ago, and her reply was "why are you up in my face"? In talking to the other customers, they confirmed that she was not outside directing customers (as I hadn't seen her) until the bus pulled up for loading customers. I realize it was cold that night, but the employee was NOT outside directing customers, but inside keeping warm while we were outside in the cold.
1 traveler found this review helpful
Late Pick Up
, Dec 2019
We were pleased with our arrival and the welcoming people on the desk Driver to the hotel excellent Would have given a 5 star rating at this time But the return Not the same. We were outside waiting before our pick up time. When they were late and we were concerned had the front desk calland we were told they were 10 minutes away. 30 minutes later we called again Then told 3 minutes When the driver arrived and we expressed our concern about being late and missing our flight. He yelled at us that ,well we just might and he just got the dispatch Not impressed.
1 traveler found this review helpful
extremely poor!
, Nov 2019
We waited in one line after another; it took nearly 2 hours from airport to hotel; they seemed very disorganized; we were the next to last couple to be delivered to hotel. It cost more than taking a taxi!
on time and courteous
, May 2019
Booked it on line but when I called to confirm just like it said it took a while to find my reservation. Ride to the hotel was good.
All went well
, May 2019
Other than a 20 minute wait to depart the airport, the service was good. The vehicle was clean and the driver was informative and helpful.
This is great if you need a ride to...
Sonia P
, Mar 2018
This is great if you need a ride to or from the airport. It just takes a while because they make frequent stops. You also have to still check in at the desk with your viator form, so prepaying was not an advantage to me. I was standing in line to turn my voucher in at 10:15 am and was not at my hotel till 12:15 p.m. So if you are not in a hurry take it, you may have better luck.
Good, but you may have 6 or 7 stops...
Stuart G
, Mar 2018
Good, but you may have 6 or 7 stops before your hotel. Luckily, mine was first stop, but with about 12 passengers, you can expect delays.

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